Run your entire NEMT operation from one screen.
Import broker trips, dispatch and track drivers in real time, and generate billing-ready records — without the spreadsheet chaos. Built for Non-Emergency Medical Transportation providers.
14 days, no credit card.
Built with NEMT operators on board as design partners
We replaced three spreadsheets and a whiteboard. Importing our broker file and dispatching from one board cut our morning scramble in half.
Billing used to take two days a week. Now the trip data is already clean when it reaches our biller, so claims go out same-day.
Our drivers actually like the app. Real-time status means dispatch stops calling them to ask "where are you?" every ten minutes.
- 98%
- On-time pickups, design-partner average
- —
- Trips dispatched / month (reporting soon)
- 2 days
- Typical time saved on weekly billing
Built for everyone who keeps NEMT moving
Dispatchers, owners, billers, and drivers each get a tool made for their job — working from the same source of truth.
Dispatchers
Coordinate every ride
Juggling broker portals, phone calls, and a whiteboard to keep trips moving.
See every driver, vehicle, and trip on one live board and assign in a tap.
Owners
Grow the operation
No clear view of utilization, cost per mile, or where revenue is leaking.
Track on-time performance, cost, and growth from a single dashboard.
Billers
Get claims paid
Chasing missing trip details and re-keying data before claims can go out.
Clean, billing-ready trip records and invoices that match how Medicaid pays.
Drivers
Run the route
Paper manifests, missed updates, and constant "where are you?" calls.
Today’s trips, turn-by-turn navigation, and one-tap status on their phone.
From broker file to paid invoice
Three steps, one platform — no spreadsheets, no re-keying, no guesswork.
- 1
Import broker trips
Drop in MTM or LogistiCare CSV files and RideRoute validates every row. Re-imports are idempotent, so duplicates never sneak in.
- 2
Dispatch & track in real time
Assign drivers from one live board and watch trips progress as they happen. Drivers get their manifest and turn-by-turn navigation on the mobile app.
- 3
Bill faster, get paid sooner
Completed trips become billing-ready records automatically. Generate invoices that match how Medicaid pays and track them to payment.
Works with your broker
Import trips straight from the brokers and payers you already work with — then collect payments through Stripe. No more manual re-entry.
See it in action
A real NEMT operation running on RideRoute — from trips to billing
Patient Management
Driver Management
Analytics & Reports
Everything you need to run your NEMT business
Powerful features designed to simplify operations and improve patient care
Trip Management
Schedule, track, and manage every NEMT trip in real time — from broker import to completion.
Smart Scheduling
Optimize routes and driver assignments to maximize utilization and cut deadhead miles.
Analytics & Reporting
Track on-time performance, cost per mile, and revenue with reports built for NEMT.
Patient Management
Keep detailed patient records with mobility needs, preferences, and trip history.
Real-time Tracking
Follow drivers and trips live so dispatch always knows status without the phone calls.
Secure & Compliant
HIPAA-ready platform with per-tenant isolation, encryption, and role-based access.
- HIPAA-Ready
- BAA Available
- 256-bit Encryption
- Role-Based Access
- SSO-Ready
Stop running your fleet on spreadsheets.
Start your free trial today — 14 days, no credit card.