Simple, Transparent Pricing
Choose the plan that fits your business. All plans include core features with no hidden fees — and a 14-day free trial.
Save with annual billing — 2 months free.
Starter
1–5 vehicles
A launch-ready operations system for owner-operators and small fleets
Best for: New or small NEMT providers replacing spreadsheets and broker portal tabs.
- Up to 5 drivers / vehicles
- Up to 750 trips per month
- Trip scheduling and dispatch board
- Patient management
- Mobile driver app
- CSV broker import templates
- Email support
- Basic reporting
Professional
6–20 vehicles
Deeper dispatch, billing, and analytics for growing NEMT teams
Best for: Dispatch teams that need live status, billing readiness, and fewer phone calls.
- Up to 20 drivers / vehicles
- Up to 3,000 trips per month
- Advanced trip management
- Patient & facility management
- Mobile driver app
- Real-time GPS tracking
- Billing & invoicing
- Advanced analytics
- Priority email support
- API access
Enterprise
21+ vehicles
Custom contracts for multi-site operators and complex broker networks
Best for: Established fleets that need custom onboarding, SLAs, or integration support.
- Unlimited drivers
- Unlimited trips
- All Professional features
- Custom integrations
- Dedicated account manager
- Custom training
- SLA guarantee
- White-label options
- Priority phone & email support
- Custom development
Per-trip pricing comparison
Budget fleet-band pricing against metered trip models
RideRoute pricing is built around active fleet size and realistic monthly trip caps. Some NEMT tools meter every managed one-way trip, which can be cheaper at very low volume but harder to forecast when recurring rides grow.
Assumption: $150/month plus $1 per managed one-way trip with one broker integration entry plan. Illustrative per-trip model based on public NEMT software pricing checked 2026-06-18: monthly platform minimum plus $0.50 per managed one-way trip. Actual vendor quotes can vary by broker scope, notifications, payment fees, support, and implementation needs.
| Fleet example | RideRoute plan | RideRoute monthly | Low-volume per-trip | High-volume per-trip |
|---|---|---|---|---|
| 5 vehicles | Starter | $299/mo | $400/mo500 one-way trips | $525/mo750 one-way trips |
| 10 vehicles | Professional | $599/mo | $650/mo1,000 one-way trips | $1,650/mo3,000 one-way trips |
| 25 vehicles | Enterprise | Custom quote | $1,400/mo2,500 one-way trips | $3,150/mo6,000 one-way trips |
SMB-first packaging
Transparent tiers with the operational basics included
Fleet-size tiers
Plans are anchored to active driver/vehicle count and realistic monthly trip volume, not surprise per-seat fees for every back-office user.
Included essentials
Every plan includes tenant setup, secure user roles, driver mobile access, broker CSV import support, onboarding checklists, help-center docs, and PHI-ready production setup guidance.
Founding-pilot anchor
For early sales conversations, keep the hypothesis explicit: $299/month minimum for up to 5 vehicles plus roughly $49–$59 per additional vehicle/month, with onboarding, support, and implementation help included in the minimum.
Clear add-ons
Optional add-ons cover live implementation help, custom broker mappings, SMS usage, advanced integrations, and dedicated account management.
No-surprise support
Email support is included on every plan, Professional adds priority handling, and Enterprise adds phone/email support with a written SLA.
ROI snapshot
Where RideRoute can pay back
Missed trip prevention
Avoiding two $75 missed or denied trips each week can offset a Starter subscription.
Dispatch time saved
Saving one dispatcher 5 hours/month at $25/hour covers roughly 20% of Professional.
Faster billing readiness
Cleaner proof-of-service and invoice queues reduce claim rework before cash is delayed.
Compare plans
| Features | Starter | Professional | Enterprise |
|---|---|---|---|
| Capacity | |||
| Drivers / vehicles | Up to 5 | Up to 20 | Unlimited |
| Trips per month | 750 | 3,000 | Unlimited |
| Operations | |||
| Trip management | |||
| Patient management | |||
| Mobile driver app | |||
| CSV broker import (MTM / LogistiCare) | |||
| Real-time GPS tracking | |||
| Billing & insight | |||
| Billing & invoicing | |||
| Advanced analytics | |||
| API access | |||
| Custom integrations | |||
| Support | |||
| Support | Priority email | Phone & email | |
| Dedicated account manager | |||
| SLA guarantee | |||
Frequently asked questions
Need a custom solution? Contact our sales team